Privacy Policy
Effective Date
Oct 17th, 2024
Introduction. Ankr Health (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our telehealth platform powered by generative AI to assist with clinic operations. By using Ankr Health, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect. We may collect the following types of information:
Personal Identification Information: Name, address, email, phone number, and other contact details.
Health Information: Medical history, conditions, treatments, prescriptions, and other health-related information needed for virtual clinic consultations.
Usage Data: Information about how you access and use our platform, such as IP address, browser type, access times, and device information.
AI-Generated Data: Information generated by our AI, such as automated clinical notes, scheduling, and other data to assist healthcare providers.
How We Use Your Information. We use your data to:
Provide Services: Facilitate virtual clinic consultations, manage patient records, and assist healthcare providers in delivering care.
Improve Our Platform: Analyze how our services are used to improve efficiency, reliability, and user experience.
AI-Assisted Operations: Use generative AI to simulate clinic staff functions like scheduling, patient data entry, and transcription of medical notes.
Communicate With You: Send appointment reminders, updates about your healthcare, and other relevant information.
Disclosure of Your Information. We may share your personal data under the following circumstances:
With Healthcare Providers: To ensure proper medical care and maintain your medical records.
With Third-Party Service Providers: For functions like data storage, analytics, and customer support.
For Legal Compliance: To comply with legal obligations, protect the rights of Ankr Health, or in the event of an emergency.
Data Security. We implement security measures to protect your personal information, including encryption, access controls, and regular security reviews. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the complete safety of any information you share with us.
Your Rights. You may have the right to:
Access, correct, or delete your personal data.
Object to or restrict the processing of your information.
Request a copy of your data in a portable format.
To exercise these rights, please contact us at help@ankrhealth.com.
Data Retention. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Children's Privacy. Our platform is not intended for individuals under the age of 18. We do not knowingly collect information from children without proper consent.
Changes to this Privacy Policy. We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@ankrhealth.com.
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